Frequently Asked Questions

  • In general, people should get skin checks annually, while others who have a history or family history of skin cancer may require more frequent checks. This can be determined by your board-certified dermatologist.

  • Bring your ID, insurance card(s) and a list of any medications you are currently taking as well as any relevant medical and surgical information. (if you’d like to have your medical records sent to us, fill out a release of medical records form through our office or through your previous doctor’s office.)

  • We request at least 24 hours’ notice for cancellations to avoid a missed appointment fee.

  • Our dedicated benefits specialist(s) study your specific policy to determine your individual patient responsibility and will collect according to the copay, coinsurance and deductible for your plan type. Our clinic values transparency and will always provide quotes prior to performing any procedures that you may owe payment on.

    • Copay: A set fee you pay each time you get care.

      Example: You pay $30 for your office visit, and your insurance covers the rest.

    • Coinsurance: A percentage you pay after you’ve met your deductible.
      Example: After reaching your deductible, your plan might cover 80%, and you pay 20% of each bill.
      It’s a cost-sharing model between you and your insurance.

    • Deductible: The amount you pay out of your own pocket before your insurance starts to help. This starts over with each calendar year. Think of it as your yearly starting line.

      Example: If your deductible is $1,000, you must pay that amount for covered services before insurance chips in.

  • We accept a wide range of insurances including but not limited to:

    • Medicare

    • Medicaid

    • Medicare Advantage

    • Humana

    • Tricare

    • VA Community Care

    • Cigna

    • Aetna

    • Ambetter

    • Blue Cross Blue Shield

    • Mississippi Physician’s Care Network (MPCN)

    • Molina

    • Benefit Administrative Services

    • Select Administrative Services

    • Baptist Health Network

  • Each visit is billed through a standardized process and coded according to the diagnosis (ICD-10) and procedural (CPT) codes. Our billing department uses these codes to submit each bill to the appropriate insurance provider based on your specific policy(s). Contact your insurance provider or plan administrator if you have more questions.

  • We accept self-pay patients that can pay for visits and procedures out-of-pocket with a specialized “prompt pay” discount. Please inquire with our front desk staff to learn more.

  • Our office does not require referrals and patients can book appointments directly. However, some insurance plans may require a referral from your primary care physician in order to cover the cost of the visit. Contact your insurer or plan administrator to inquire.